Who runs Televo

Televo is developed and operated by Akbarjon Sirojov, an independent developer, who is responsible for the personal data described in this policy (the data controller). Write to [email protected] about anything in this policy.

At a glance

We never use any of it for advertising, never sell it, and never track you across other apps or websites.

What we collect

Account information. Your email address (used to sign in), a username, and a display name. Optionally a profile photo and a short bio, if you add them.

Phone number. Required when you create an account. It is used for one purpose: letting people who already have your number in their address book find you on Televo. Your number is never shown to other users and cannot be read in bulk — matching happens by comparing cryptographic hashes, so another user only ever confirms a number they already had. You can update or remove it afterward in Settings.

Messages and media. The messages, photos and files you send are stored so they can be delivered and so you can see your history. In a Secret Chat, message contents are encrypted on your device before they are sent and can only be read by you and the person you're talking to — we cannot read them.

Contacts (optional). If you use "Find friends" and grant permission, the app reads phone numbers from your address book on your device, converts them to irreversible hashes, and sends only those hashes to check for matches. Your contact list itself is never uploaded or stored.

Signed-in devices. So you can see and sign out every device on your account (Settings → Devices), we store each device's model name, when it was last active, and its approximate city and country. The city and country are looked up from the device's IP address at sign-in; the IP address itself is not stored.

Calls. A call record (who, when, duration, whether it was answered) for your call history, and a technical quality report for each call — connection type, which relay server was used, packet loss and timing. This exists to diagnose calls that fail or have no sound. It never contains what was said or shown.

Usage and technical data. When you were last active (if you leave "Last Seen" enabled), and push notification tokens for your devices so we can deliver notifications and incoming calls.

Crash reports. If the app hits an error that closes it, it saves a short report and sends it the next time you open Televo: the error message and technical stack trace, which screen you were on, your platform and app version, and your account ID if you were signed in. It never includes message contents, contacts or media. We use it only to find and fix the bug.

Where AI is used

AI is used in three narrow places, all through Groq, which runs the model on our behalf. It never sees your other chats, your contacts, or any Secret Chat content.

• The assistant chat (optional). Messages you send to the assistant are processed to generate a reply. If you never message it, nothing is sent.
• Content reports. When someone reports a message, the text they attached to the report is checked automatically for threats, harassment or spam. Repeated, confirmed reports can lead to a temporary or permanent suspension.
• Emails to support. Emails to [email protected] are read by an AI assistant that drafts the reply. It only sees an account's report history when the email comes from that account's own address. Any ban or unban is decided by a person, never by the AI alone.

Services we rely on

• Supabase — hosting and database for accounts, chats and media.
• Resend — delivering sign-in codes and other email, and receiving email sent to support.
• Apple Push Notification service / Expo — delivering notifications and incoming-call alerts.
• ExpressTURN — relaying encrypted call media when a direct connection is not possible. The relay cannot decrypt the call.
• Groq — AI processing, only in the three cases listed above.

Each receives only what it needs to perform that one job. A sign-in IP address is turned into an approximate country using an offline database (IP Geolocation by DB-IP) — the address itself is never sent to a third party.

What we do NOT do

• We do not sell your data.
• We do not use your data for advertising or tracking.
• We do not read the contents of Secret Chats — we cannot.
• We do not upload your address book.
• We do not record calls.

Encryption

Regular chats are encrypted in transit and stored encrypted at rest by our hosting provider. Secret Chats add end-to-end encryption: the encryption keys never leave your device, and message contents are unreadable to us and to our hosting provider. Calls are encrypted in transit (DTLS-SRTP). You can verify a Secret Chat has not been intercepted by comparing safety numbers with the other person (chat menu → Verify encryption).

Your control over your data

• Delete your account. Settings → Delete account. This permanently erases your account, profile, messages, media, device records, call records and push tokens. It cannot be undone, and no email or support request is needed.
• Sign out other devices. Settings → Devices.
• Privacy settings. Turn off Last Seen and read receipts in Settings → Privacy & Security.
• Blocking and reporting. Block any user and report messages. Reports are reviewed within 24 hours.

Your rights under GDPR and similar laws

If data protection law in your country gives you these rights, Televo honors them for everyone, everywhere, not only where legally required:

• Access. Most of your data is already visible in the app (profile, chat history, devices, call log). For a full export, email us.
• Rectification. Edit your profile, display name, and phone number directly in Settings at any time.
• Erasure. Delete your account yourself, instantly, from Settings — see below. No request needed.
• Portability. Email us for a machine-readable copy of your account data.
• Objection and restriction. You can turn off optional processing (Last Seen, read receipts, contact matching) in Settings, or email us about any other processing you want limited.
• Withdraw consent. Anywhere we rely on your consent (like contact matching), you can withdraw it at any time with the same effect as never having given it.

Legal basis. We process account and message data to perform our contract with you (providing the messaging service itself), and device/location-at-sign-in data on the basis of our legitimate interest in account security. Where we rely on consent — contact matching, the AI assistant — that feature is off until you turn it on.

No cookies or tracking. This website and the Televo app use no cookies, no analytics scripts, and no third-party trackers. Nothing about your visit or use is shared with an ad network or tracked across other sites.

If something goes wrong. If we ever become aware of a data breach that puts your information at risk, we will notify affected users and the relevant authority without undue delay, as required by law.

You also have the right to lodge a complaint with your local data protection authority. We'd appreciate the chance to resolve it directly first — email us below.

Data retention

Your data is kept while your account exists. Self-destructing messages are removed when their timer runs out. When you delete your account, your data is deleted along with it.

Children

Televo is not intended for children under 13, and we do not knowingly collect data from them.

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