What we collect
Account information. Your email address (used to sign in), a username, and a display name. Optionally a profile photo and a short bio, if you add them.
Phone number. Required when you create an account. It is used for one purpose: letting people who already have your number in their address book find you on Televo. Your number is never shown to other users and cannot be read in bulk — matching happens by comparing cryptographic hashes, so another user only ever confirms a number they already had. You can update or remove it afterward in Settings — removing it only stops future contact matching; it does not delete your account.
Messages and media. The messages, photos and files you send are stored so they can be delivered and so you can see your history. In a Secret Chat, message contents are encrypted on your device before they are sent and can only be read by you and the person you're talking to — we cannot read them.
Contacts (optional). If you use "Find friends" and grant permission, the app reads phone numbers from your address book on your device, converts them to irreversible hashes, and sends only those hashes to check for matches. Your contact list itself is never uploaded or stored.
Usage and technical data. When you were last active (if you leave "Last Seen" enabled), and a push notification token for your device so we can deliver notifications.
What we do NOT do
- We do not sell your data.
- We do not use your data for advertising.
- We do not read the contents of Secret Chats — we cannot.
- We do not upload your address book.
Calls
Voice and video calls connect directly between devices where possible, and their media is encrypted in transit (DTLS-SRTP). Call contents are not recorded or stored. We do store a call record (who, when, duration, whether it was answered) so you can see your call history.
Encryption
Regular chats are encrypted in transit and stored encrypted at rest by our hosting provider. Secret Chats add end-to-end encryption: the encryption keys never leave your device, and message contents are unreadable to us and to our hosting provider. You can verify a Secret Chat has not been intercepted by comparing safety numbers with the other person (chat menu → Verify encryption).
Your control over your data
- Delete your account. Settings → Delete account. This permanently erases your account, profile, messages, media and push tokens. It cannot be undone.
- Privacy settings. You can turn off Last Seen and read receipts in Settings → Privacy & Security.
- Blocking and reporting. You can block any user and report messages. Reports are reviewed within 24 hours.
Data retention
Your data is kept while your account exists. When you delete your account, your data is deleted along with it.
Children
Televo is not intended for children under 13, and we do not knowingly collect data from them.
Contact
Questions, privacy requests, or content reports:
We respond to privacy requests within 30 days and review content reports within 24 hours.